Home of Sidney Kimmel Medical College

Laptop Clinic

The Laptop Clinic at Philadelphia University provides support for personally owned technologies to the faculty, staff and student body. This support is limited to configuration, general software support, general software maintenance, software installation, and malware removal. Issues outside the scope of the Laptop Clinic's purview are provided in partnership with an external group, the Computer Fixer. 

Location: Paul J. Gutman Library, Basement

(Number 15 on the Philadelphia University Campus Map)

(Note: Please remember to bring your Laptop's Power Adaptor/Power Cord)


The Laptop Clinic Provides Support For:

- Access to Philadelphia University wireless network
- Access to Philadelphia University wired network in residence halls
- Support for printing to Philadelphia University wireless enabled printers and lab printers
- Assistance with virus and spyware removal
- Software installations/re-installations (including operating systems)
- Resident student printer connection support (USB connection only)
- Smart phone/iPhone configuration to access Philau e-mail
- Tablet Support


Does Not Provide Support For:

- Hardware related issues
- Personal wireless printer support or printer repair
- Data recovery
- System blue screens

For any of these services we have a list of resources on our Hardware Repair Options webpage.


Hours of Operation

Laptop Clinic Hours (Spring 2014)
Monday 8:00AM to 12:00AM
Tuesday 8:00AM to 12:00AM
Wednesday 8:00AM to 12:00AM
Thursday 8:00AM to 12:00AM
Friday 8:00AM to 7:00PM
Saturday 10:00AM to 5:00PM
Sunday 12:00AM to 12:00AM



For further assistance, please contact the Technology Help Desk at 215-951-4648 or by Email at HelpDesk@PhilaU.edu

Technology Help Desk

Questions? Call 215.951.4648 or email HelpDesk@PhilaU.edu