Home of Sidney Kimmel Medical College

Technology Resources/Information Resources

Information Technology

For technology support visit the Technology Help Desk, second floor, Search Hall or call 215.951.4648 or email HelpDesk@PhilaU.edu.

Technology is at the heart of much of what happens at Jefferson-East Falls. In fact, a sophisticated technological infrastructure supports the entire University community. The network provides high-speed wired and wireless service throughout campus, from residence halls and administrative offices to classrooms, studios and labs. The University network and email systems support nearly all wired and wireless devices including smartphones, tablets and gaming controllers.

The campus has nearly 1,200 University-owned desktop computers connected to the network. Students receive an email account at the Microsoft Office 365 service for communicating with faculty, staff and all university offices. Students are also provided with network drive space and can obtain additional storage through the Office 365 agreement. A number of academic programs such as graphic design, interactive design, industrial design and architecture receive shared network storage resources. Students are also provided with resources for hosting their own University-related website.

Jefferson-East Falls is a technology-rich environment. Both the departmental and general-purpose computing labs provide an extensive array of software applications including AutoCAD, 3ds Max, Rhino, Vis, and V-Ray rendering applications. Industrial and interactive design students are required to use applications such as Maya, SolidWorks, and the Adobe Creative Suite. Desktop computing equipment in these specialized programs is on an aggressive migration cycle that provides hardware upgrades and new equipment every 24-36 months.

Jefferson-East Falls requires that all students have a laptop for use on campus and especially in all classrooms, studios and labs. Refer to the OIR website for the most updated requirements for laptops and software: www.philau.edu/oir/StudentPersonalTechnologySupport/ComputerPurchasing.

BannerWeb is a web-based information-management tool that allows Jefferson-East Falls students, staff and faculty to access numerous online resources. Enrolled students can review course schedules, check grades and register for classes. Faculty can monitor rosters, post grades and review advisee information.

The University supports the Blackboard learning-management system. This tool provides faculty and students with online and supplemental course materials through the web. The integration of technology into curriculum is one of the University’s strategic goals.

The Office of Information Resources (OIR) provides a broad range of support for faculty and students, including a comprehensive Technology Help Desk operating 24 hours per day, a team of analysts dedicated to classroom, desktop, computing lab support, utilizing resources delivered by more than 60 enterprise services.